Delivery Policy
At Lyaah, we are committed to delivering your tailored outfits promptly and securely.
1. Service Availability
- Our tailoring services are available in selected locations. Please check service availability while booking.
- The tailor will visit the provided address for measurement and deliver the stitched garments to the same location.
2. Delivery Timeframe
- Standard delivery takes 5-7 business days after measurements are taken.
- Urgent/Express delivery options may be available upon request at an additional charge.
3. Delivery Charges
- Standard delivery charges are included in the package.
- Additional charges apply for express or out-of-service area deliveries.
Return & Alteration Policy
We aim to provide a perfect fit every time, but if you’re not satisfied, we’ve got you covered.
1. Alteration Requests
- Customers can request alterations within 7 days of receiving the garment.
- Alterations will be done free of cost if the error is from our end.
- Additional charges may apply for changes in design or measurements provided incorrectly.
2. Return & Refund Policy
- As this is a customized service, returns and refunds are not applicable.
- In case of significant issues in stitching or defects, a re-stitch or alteration will be offered.
- In case of any refund, it will credited in your original payment method within 5-7 working days.
Contact Us for Support
If you face any issues with delivery or alterations, contact our support team at:
- Email: info@lyaah.com
- Phone: +918360945557
We are committed to ensuring that your experience with Lyaah is smooth and satisfying!
